Last updated: June 29, 2016

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website (the "Service") operated by Harvard Pilgrim HealthCare Institute LLC.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Harvard Pilgrim Health Care Inc., along with our online health partners, supplies all information posted on this web site. While we try to maintain only current and accurate information, we disclaim any implied warranty or representation about its accuracy or completeness, or appropriateness for a particular purpose. As the recipient of this information, you assume full responsibility for using the information at this web site, and you understand and agree that Harvard Pilgrim is neither responsible nor liable for any claim, loss, or damage resulting from its use.

The mention of specific products or services at this site does not constitute or imply a recommendation or endorsement by Harvard Pilgrim, unless it is explicitly stated. The views and opinions of authors do not necessarily state or reflect those of Harvard Pilgrim. This web site may provide specific health information, none of which is intended to be specific to your medical condition. Nothing contained, expressly or implied, at this site is intended or shall be construed as medical or other professional advice by Harvard Pilgrim.

For specific medical advice, diagnosis and treatment, contact your personal physician.

If you are enrolled in a Harvard Pilgrim product and require immediate response to non-medical questions or problems, please call Member Services at 1-888-333-4742.

Links To Other Web Sites

This web site may contain links to other web sites for your convenience. However, Harvard Pilgrim disclaims any responsibility for the content, information or the privacy and security policies contained on those other web sites, and does not exert any editorial or other control over those sites. 

Linked sites where personal health information is collected have privacy and security policies covered under HIPAA Business Associate agreements with HPHC.


Harvard Pilgrim does not expressly or implicitly recommend or endorse the specific services or products referenced at other web sites linked to Harvard Pilgrim's site, unless explicitly stated. The services, products, or providers on this site, linked Web sites, or in listings of network doctors and hospitals may not be covered in your particular benefit package or included in your provider referral network. We offer this information to be comprehensive, but it is not linked to your benefits plan. You must consult your specific benefits plan, physician referral network or contact Member Services if you have any questions.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.